Privacy Policy
This Privacy Policy explains how Faith Translate may collect, use, and protect information when you visit this website, request a demo, or use our services.
1. Information we may collect
We may collect contact information that you choose to send to us, such as your name, organization, email address, and any details you provide in demo or support requests. We may also collect operational information needed to provide the service, such as account details, session configuration, and usage-related records.
2. How we use information
We may use information to:
- respond to demo requests, support inquiries, and customer communication;
- set up and manage accounts, subscriptions, and service access;
- operate, maintain, and improve Faith Translate;
- protect the service, prevent abuse, and enforce our terms.
3. Audio, captions, and translation content
Faith Translate is designed to process spoken content in order to generate transcription, translated text, and translated audio outputs. Service data may be handled by infrastructure or technology providers used to operate the platform. Organizations using the service are responsible for obtaining any permissions, notices, or consents required for their events or communities.
4. Sharing information
We do not sell personal information. We may share information with service providers that help us host, secure, support, or operate the platform, or where required by law, regulation, or legal process.
5. Cookies
At this time, this website does not use cookies for advertising, analytics, or behavioral tracking. If that changes, this policy will be updated.
6. Data retention and security
We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and protect the platform. We take reasonable technical and organizational measures to protect information, but no system can guarantee absolute security.
7. Contact
For privacy questions, please contact info@faithtranslate.com.